How can I return an order?. Return Procedure. If you are not satisfied with your purchase, you can return it for free* within 60 days from its reception by following our Returns&Refunds procedure and by using this Return Form. - If you are based in E
What if I receive a damaged item?. If you have received a damaged, non-compliant, defective or incorrect product, you can request a replacement or a refund of the item within 14 days from the order reception. Please contact us by filling out our Cont
Can I exchange a gift I received?. Unfortunately, gifts cannot simply be exchanged. We do not currently offer this service. We suggest you contact the buyer who can ask for a return towards our return form. Once the goods are returned to our warehous
Can I exchange a product with a different one?. If you do not like the product, you can return the goods (free return within 60 days from order reception). At the moment, we do not offer the exchange of products. By returning the goods you will recei